FAQ

Where do you operate from?

Our head office is located in Montreal, Canada.

Do you accept returns/exchanges? 

For more information, please see our Return Policy Page 

Where do you ship?

We ship North America wide

How long does it take you to process an order before it is dispatched?

We process all our orders between 5-7 business days

Do you ship packages internationally?

No, we do not offer international shipping.

What payment methods do you accept?

Accepted methods of payment include: All Major Credit Cards, Paypal and Apple Pay.  

What is the warranty on the product?

1 year with limitations. Only from manufacturing defects.

Please contact us at 1 877 927 4953or via E-mail: info@medclearvision.com  for any warranty issues

Are the Hogies Australia Products and accessories considered medical devices? 

Yes. Hogies Medical Protective Eyewear is Health Canada Approved, FDA approved and has International licenses as a class I product.

For more details please contact us at 1 877 927 4953 or via E-mail: info@medclearvision.com